About Us:
The Arctic Air Story
With today’s climate crisis impacting our environment, it can be hard to feel cool and refreshed naturally by the air around us. With Arctic Air, we are dedicated to making sure the air that surrounds you is cool and refreshing, so you and your family can be in total comfort and breathe with ease.
About Arctic Air
Although Arctic Air uses the latest in filtration technology, every Arctic Air product is designed for ease of use for the smart, conscious consumer. Our goal is to make surrounding you with cool, refreshing air effortless and to give you the power to take control of your cooling and comfort! This is reflected in our relentless testing and product design to give you excellent value using our advanced technology.
Our Promise to You
We aim to provide the best possible product and the friendliest customer service. Feel free to contact us with any questions or concerns.
Contact Us:
Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, and our shipping partners) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers.
Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered.
Once your order has been shipped you will receive an email with all your tracking information.
Need Help?
If you have any questions about your order or our products, please don’t hesitate to contact us:
Contact the Arctic Air Team:
By Phone:
TFN: 866-955-4574
Ontel Products Corp.
21 Law Drive
Fairfield, NJ 07004